What services does Satellite provide?

We build brand identity, websites, campaign creative, and growth strategy for growth-stage companies — everything designed to make you the category leader.

How does Satellite differ from freelancers or in-house teams?

We offer a complete creative studio — senior creative team, proven process, and the ability to ship in weeks. Unlike freelancers, you get a full team. Unlike in-house, you get breadth and speed.

What are your pricing plans?

We work on fixed-scope projects and monthly retainers. Most engagements start with a defined sprint — a clear deliverable, a clear timeline, a clear price. Book an intro call for a straight answer on cost.

How long does a typical project take?

Brand identity typically takes 2–4 weeks, website projects 4–8 weeks, and ongoing campaigns run on monthly cycles.

What industries do you work with?

We work with growth-stage companies — typically post-seed through Series B — across any industry. Momentum and ambition are the qualifiers, not sector.

Terms of Service — Satellite Labs

These Terms of Service (“Terms”) govern your use of the Satellite Labs website and any services we provide. By accessing our website or entering into a project agreement with us, you accept these Terms in full. If you do not agree, do not use our services.

1. About Satellite Labs

Satellite Labs is a creative studio providing brand identity, web design and development, campaign creative, and growth strategy to growth-stage companies. These Terms apply to the website at satellitelabs.xyz and to any services delivered under a project or retainer agreement.

2. Services

The specific scope, deliverables, timeline, and price for any engagement are set out in a separate proposal or Statement of Work (“SOW”) agreed in writing between the parties. These Terms are incorporated into every SOW. In the event of a conflict, the SOW takes precedence.

3. Client obligations

To allow us to deliver on time and to a high standard, you agree to:

Provide accurate, complete, and timely information, materials, and feedback
Obtain all necessary licences, permissions, and consents for materials you supply
Designate a single point of contact with authority to approve work
Pay invoices on time in accordance with the agreed payment schedule
Not request work that infringes third-party rights or applicable law

4. Intellectual property

Work product. On receipt of full payment for a project, all newly created, project-specific work product (designs, copy, code) transfers to you. You receive a perpetual, worldwide, royalty-free licence to use it.

Pre-existing materials. Tools, frameworks, libraries, and proprietary processes we bring to a project remain our property (or that of their respective owners). We grant you a licence to use them solely as part of the delivered work product.

Portfolio rights. Unless you request otherwise in writing before the project concludes, we may feature completed work in our portfolio, website, and marketing materials.

5. Payment terms

Payment schedules are set out in each SOW. Unless otherwise agreed:

A deposit (typically 50%) is required before work begins
The balance is due on delivery of the final work product
Invoices are payable within 14 days of the invoice date
Late payments accrue interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998
We reserve the right to pause work on overdue accounts

6. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party and to use it only for the purpose of the engagement. This obligation survives termination for 3 years. It does not apply to information that is publicly known, independently developed, or disclosed with the other party's written consent.

7. Revisions and change requests

Each SOW specifies the number of included revision rounds. Revisions beyond the agreed number, or changes to the scope after sign-off, will be quoted and billed separately. We will not begin out-of-scope work without written approval.

8. Termination

Either party may terminate a project with 14 days' written notice. On termination:

You are liable for payment of all work completed up to the termination date, pro-rated against the agreed fee
We will deliver all completed work to you within 10 business days
Any deposit paid is non-refundable unless we are in material breach

We may terminate immediately if you are in material breach of these Terms, become insolvent, or request work that is unlawful.

9. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability to you (whether in contract, tort, or otherwise) arising out of or in connection with any project shall not exceed the total fees paid by you for that project in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, or consequential losses including lost profits, lost revenue, or loss of data, even if we were advised of the possibility of such losses.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

10. Warranties and disclaimers

We warrant that we will provide services with reasonable skill and care. We do not warrant that our services will achieve any specific business outcome, ranking, or result. The website is provided “as is” without warranty of any kind.

11. Governing law and disputes

These Terms are governed by the laws of England and Wales. Any dispute will first be referred to mediation before either party commences legal proceedings. If mediation fails, the courts of England and Wales shall have exclusive jurisdiction.

12. Changes to these Terms

We may update these Terms from time to time. We will notify active clients by email of material changes at least 14 days before they take effect. Continued use of our services after that date constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms:
hello@satellitelabs.xyz